L&W Heating Services Commitment To You During The Covid 19 Pandemic

L&W Heating Services Commitment To You During The Covid 19 Pandemic

Just because the country is on lockdown does not mean plumbing and heating emergencies stop. If you have an emergency, then you will want to be reassured about how your Gas Safe registered engineer will work during the Covid 19 Pandemic.

L&W Heating Services Commitment To You During The Covid 19 Pandemic

  • No work will be carried out by a tradesperson who has coronavirus symptoms, no matter mild.
  • When discussing an appointment with you, we ill ask if any occupants of the house are self-isolating, displaying symptoms of COVID19, or have received a positive diagnosis
  • Where you are not self-isolating, displaying symptoms, and have not been diagnosed with COVID-19, we may attend for emergencies, whilst following best practice in line with Government guidance
  • We will use PPE, such as overalls, gloves, eye protection, and a face mask for everyone’s protection.
  • We will maintain a safe distance from you (two metres) as per current Government advice, including when we are waiting for you to open the door.
  • We will not shake hands with anyone.
  • We may ask you to stay in another room, away from the work area whilst work proceeds and may ask to open a window
  • We will wash our hands thoroughly for at least 20 seconds, before and after the job.
  • If the engineer feels unsafe or at risk at any point, they will leave the premises if necessary.
  • We may not ask for your signature on job completion but ask that you verbally agree and allow us to sign on your behalf

These rules are here for our safety and yours, and we thank you for helping us to keep everyone safe and well and minimise the risks of spreading the virus.

L&W Heating and Plumbing – Here For You

During the Covid 19 pandemic, we’re following all guidelines from the government, NHS and Public Health England whilst maintaining safe working practices at all times. For more information call our team on a regional number:-

Plumbers Wigan 01942 417220
Plumbers St Helens 01744 776140
Plumbers Newton Le Willows 01925 394260
Plumbers Warrington 01925 394260
Plumbers Runcorn 01925 394260
Plumbers Widnes 01925 394260


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